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Monday - Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Emergency Support Only

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Frequently Asked Questions

Find answers to common questions about our Facility Management System

Implementation typically takes 2-3 weeks depending on the size of your facilities and integration needs. We start with a comprehensive assessment of your current operations and implement a phased approach tailored to your specific workflows.

Yes, we specialize in creating tailored solutions for various facility types, including commercial buildings, healthcare facilities, and educational campuses. Each facility has unique requirements that we address through customizable features like maintenance scheduling, asset tracking, and space management.

We provide comprehensive support including 24/7 technical assistance, regular software updates, dedicated account management, and ongoing optimization consulting. Our team is always available to help you maximize the value of our facility management solution.

Absolutely. Our system offers API integration with most existing systems including CMMS, BMS, accounting, and facility management applications. Our technical team will work with you to ensure seamless integration with your current tools.

We track key performance indicators including maintenance completion rates, response times, asset utilization, space occupancy rates, cost reduction, and client satisfaction scores. We provide detailed analytics and reporting customized for facility management operations.